POTTZ Surfboards have a high quality and standard control in our Industry. We have Quality Control personal and schedules in place at our manufacturing facility, along with strict QC program and report.
30 Day Manufacturer Limited Warranty against manufacturer’s defects from the date of purchase. Further, this warranty only covers defects in materials and workmanship.
THIS LIMITED WARRANTY EXCLUDES THE FOLLOWING
- Boards that show impact or abuse
- Damage due to heat exposure including, but not limited to direct sun exposure, extended amount of time inside a car, inside a board bag, etc
- Previous repairs
- Broken boards
- Boards with signs of improper care or handling
- Incidental damage
- Unreasonable use
- Check and inspect all surfboards upon delivery for damages to the outer/inner packaging and the board prior to signing the Freight Bill off.
- Lading. Failure to do this will result in denial of any claim without compensation for shipping damages.
- If damage to shipment is found, please document by writing on the Bill Of Lading provided by the shipping company at time of receipt.
- Document any damages in detail.
- Note any crease, bend or tear visible on the packaging. I.E. “All boxes have visible damage” should be written on the bill of lading. Even noting the crease from the rocker is acceptable.
SAFETY IS YOUR RESPONSIBILITY
A POTTZ Surfboards is not intended to be used as a floatation, safety or life saving device. Do not use POTTZ Surfboards if you are not a good swimmer or in any waters in which you are unable to safely swim, including where dangerous rip tides or currents may be present, and do not paddle or surf alone. Adult supervision and caution is strongly recommended for use of a POTTZ Surfboards by any persons under the age of eighteen (18) years. Always use caution when using a POTTZ Surfboard by inspecting for rocks, reefs and other dangerous areas nearby.
Always maintain a safe distance from other surfers while using a POTTZ Surfboard. POTTZ Surfboards are not intended for sledding or sliding on any surfaces other than water. Catch Surf boards are not intended to be used as a pool floatation device. Keep product away from open flames.
WARNING: USER ASSUMES ALL RISK
Surfing is an inherently dangerous activity and accidents may occur. Risks of using this product include, but are not limited to, the risk of drowning and the risk of collision. Use of this product requires a special degree of skill and knowledge, and you should not use this product without sufficient skill and knowledge. The user is exclusively responsible for his or her own safety, the risks associated with this product, and any personal injury to, or death of, the user or any third party as a result of the use of this product.
QUICK TIPS FOR SURFBOARD CARE
It’s all in the bag. The most common damage to a surfboard happens out of the water and in transit to/from the beach.
Never leave your board in a hot car or in direct sunlight for long periods of time (“long periods of time” means over an hour). If you don’t heed this warning, the sun could cause your board to de-laminate, which obviously sounds very bad, and is terrible for the life-span of the resin.
Stripping the wax every season will help you keep the board clean and lets you find small cracks and dings.
GENERAL CARE AND MAINTENANCE
General care and maintenance of your board is crucial. If you get a ding, give it a rinse when you get out of the water. Salt water is very corrosive, and even though fiberglass is pretty resilient to it, it will do damage over time.
Fix your dings ASAP. Dings will let in the highly corrosive saltwater and will eventually eat away at the foam inside the board if the are not attended to. EPS/epoxy boards are especially bad, since they suck up water like a sponge. The foam is not as dense as polyurethane (PU), so you should immediately get out of the water if it you get a ding.
In both cases, try rinse your board with fresh water, even over the dinged area. Let it dry out thoroughly before you patch it up, because you don’t want to trap that corrosive salt water in there.
LONG MAY YOU RUN
A surfboard should last you a handful of seasons depending on how regularly you use it.
Surfboards break, often in small waves. Do not ride the board into the sand or in heavy shore-breaks.
Wash off salt water and keep your surfboard clean and dry when not in use.
The basic maintenance will always be important in ensuring longevity and performance from your wave riding crafts.
Watch out for dings
The most obvious sign that you’re not taking care of your surfboard is dings. They happen when the fiberglass is pushed in to create a dent. Puncture dings are more serious because the fiberglass has been cracked.Then water gets in freely and the more water is in the board, the heavier it gets and the harder becomes to ride. Don’t keep riding if that’s the case. Get out of the water and check for cracks. Some dings can be fixed with bit of solar resin but others are more severe.
Unfortunately, every surfboard will eventually meet the day when it suffers some type of ding. Small dings are relatively common, and can easily be fixed – at least temporarily – with a bit of solar resin. UV solar resin is available at any surf shop, and is pretty easy to use. Buy a tube and pick up a sheet of sand paper at a hardware store. Here are the steps for fixing a simple ding: Wait until the board is completely dry before you begin work; use a hair dryer if necessary. Sand the damaged area, smoothing out a nice clean pocket. Working out of the sun or indoors, fill the smoothed-out depression with solar resin. Let the resin dry by placing the board in the sun. Once the resin has hardened, sand the dinged area until it is flush with the surface around it.